"Jo Ann and I have worked together for over six years. She as a Realtor and I as her online marketing provider. During those years, she not only became a very dear friend of mine, but I also was witness to one of the hardest working and most ethical Realtors in the busniess.
For new home buyers she is a champion for their wants and needs while all the while keeping them informed of the market to help them make an informed buying decision. For sellers her background in marketing makes her a powerhouse for getting the exposure for the seller regarding their home and getting it sold at the price they were looking for or the best that the market will bear.
In shor, my endorsement for chooseing Jo Ann is whether you are looking to buy or sell you home, Jo Ann Poole is definitely the Realtor for you!"
Rob Baumgardner
2012
"Jo Ann has represented my family in home sales and purchases on more than one occassion. She made sure we were protected and had our objectives as her own. She is in a word 'professional'. I look forward to our next venture."
Bradley Maryman
2011
"Jo Ann is one of the top in her field and a pleasure to work with. She is detail oriented and works to get the job done right. She is very personable and always has the best interest of the client in mind. Even after the sale, she remains dedicated to her clients and is always following up to see how things are going, even years later"
Jennifer Baker
2011
"So, while we were looking for a Wood Ranch luxury home with someone two years ago, we made an offer on a listing of Jo Ann's. A realtor made a comment that Jo Ann was an aggressive realtor. Not as an insult, but rather as a compliment implying that she gets the job done.
Well, fast forward to last year. We had our realtor show us several Simi Valley short sales and bank-owned properties. We had several offers written and signed though we were not seeing any movement. We had written an offer on an upper-end Simi Valley property and were holding it as the realtor told us to wait asthere was another offer and we didn't have a chance to get it because of the other agent
We then decided to call Jo Ann... she showed us several properties and we wrote many offers on Simi Valley short sales. When we mentioned to Jo Ann about the offer we were holding that was a Simi Valley bank-owned home and that we really wanted that home, Jo Ann said she knew the realtor well and would call him...she was aggressive...she contacted the listing agent, told him we were going to write an offer and asked that he present it to the bank along with the first offer he had... Jo Ann was not whimpish about contacting the listing agent...
Guess what...we started working with Jo Ann in October 2011 and closed escrow mid December 2011 AND we got the house we wanted, a Simi Valley bank-owned home, closed escrow and are very happy here!
Thank you, Jo Ann, for your diligence and working through for us. Your guidance and expertise is most appreciated and we would not hesitate to refer anyone to you."
Sheila D'Angelo & Earnie Beem
2011
Dear Jo Ann:
I want to thank you for doing such a terrific job on the sale of our Reseda house. While I live 360 miles away, I never felt out of the loop or unaware of the current events taking place regarding the house. Why? Because you did a fantastic job communicating with me and keeping me up to speed on the quickly changing events on the various offers we received. Your communication was right on, timely and much appreciated.
I would also like to commend you on your professional approach to the sale of our home. While you did provide feedback on offers, you always allowed me to make a decision but with your keen eye watching and experience available for feedback.
Your guidance was always firm yet appropriate and having sold homes long distance before, I can honestly say that you made the entire process move quickly and with a minimum of problems.
The long distance sale was surprisingly painless and you made it happen. Well done. I would not hesitate to recommend you to another seller and am happy to deliver this letter of recommendation to you. You earned it. Thanks again for everything."
Gerald Boyajian
2011
"To whom it may concern,
We have just ended the sale of our home and closure of escrow on same. I would like to tell you that our agent, Jo Ann Poole, was a blessing in disguise!! After listing our town home, Jo Ann was in contact with us just about every other day, letting us know the response of other agents.
An offer was made within the first week, we accepted and felt so relieved... 'it was done'... No...!! The party backed out and here we go again, next thing we know Jo Ann is calling to tell us another offer is in the works... we were on vacation at the time and long distance phone calls were being made... once again she kept us in the loop and finally a number was reached and accepted. This was a firm deal and a good buyer... unfortunately the bank failed to process in a timely manner and our escrow seemed to go on forever, once again Jo Ann was in constant contact with us and assured us we would close this escrow, she always said don't you worry, leave that on me... 'that's my job'.
I offer this recommendation to any and all future clients of Jo Ann, she will work for you and get you through it... she is a true professional and a terrific person, and does GET THE JOB DONE... you can rely on her, we did and will so in the future."
Rick & Linda Ray
"Dear Jo Ann,
The last 45 days, needless to say, have been an eye-opening experience. what should have been a slam dunk turned into unexpected journey. I couldn't have imagined that our lender would cause so many delays and such frustration.
Luckily, we had a good agent. Coming into this, my feelings were that we didn't even need an agent, given how simple this transaction was going to be. After all, our down payment was in excess of fifty percent, and my credit is, well, exceptional. We couldn't have been more wrong. Fortunately, we chose you, Jo Ann Poole, to represent us in this transaction. You not only represented us fairly and ethically, but the level of personal attention we received was beyond expectation. We were impressed and pleased with daily updates and the no-nonsense approach to your service. Where we might have had reservations about your representing both Seller and Buyer in the same transaction, we couldn't have been more pleased and impressed. At no point did we fell our interests were being "compromised" by this arrangement. If anything, it was benefit.
Most impressive was you handling of our lender. You not only provided the necessary pressure to keep things on track and moving along, but also negotiated reduced fees for us in the process... completely unexpected and definitely above and beyond your responsibility as out agent.
Please accept our sincere thanks for everything. You've earned our respect and our sincere gratitude.
Until our next transaction..."
Keith & Fifi Byres
Poole Customers for life...
"I am writing this letter to potential real estate clients as well as my fellow business people. I feel the need to express how pleased my wife and I have been with Jo Ann Poole and her team of professionals. I must say that we have never been catered to as thoughtfully and professionally as we were with Jo Ann. Our recent purchase went smoothly every step of the way, and would not hesitate to enlist her services again or refer friends or family."
Gary White, Owner- City Auto Body
“Thank You”!… Buying a home can be very overwhelming and stressful, but I can’t say enough about your team as they were a tremendous help. Dawn was very patient, showing several homes…couldn’t be any happier. Integrity is defined as being honest, dependable and reliable, and that defines The Poole Team. It was truly a great home buying experience with (the) team’s help!
Thanks again Jo Ann!
Britt & Lynn Johnson
Original Letter Addressed to Mr. Bob Herrin- Relocation Manager Troop Real Estate
Dear Bob,
When your firm was requested by Weichert Relocation Resources to send an agent to interview regarding listing our home and our relocation, you sent Jo Ann Poole of your Wood Ranch office.
We were so impressed with Jo Ann’s enthusiasm and her exemplary Marketing Plan which made the decision, among several agents, to hire Jo Ann who we believed would do a superior job for us…superior in getting our home sold in six weeks in a Buyer’s market and at our price range…truly a feat. She worked extremely hard…and at some point I conveyed to her one of the reasons why I liked her was she always thinking on our behalf….Jo Ann’s mind and her past years of marketing expertise enabled her be creative in marketing our home, unsurpassed in the industry…while we had differing opinions,
Jo Ann demonstrated great flexibility, and went to great lengths to please us.
Thank you for sending Jo Ann Poole to market our home and get it sold in six weeks.
Rod & Sue Fisher
Original Letter Addressed to Mr. Brian Troop- President, Troop Real Estate, Inc.
To Mr. Brian Troop,
This letter…recognizes the important and dedicated effort Jo Ann and her staff…have provided me.
Two years ago I moved to Oregon…at that time Jo Ann sold two properties I had in Simi Valley. Well, Portland did not work out and I couldn’t wait to get back. I contacted
Jo Ann and she was more than willing to help…took the time to show me numerous places…and found one that suited me. This property was vacant for a year and had some remedial work…Jo Ann saw to it these items were taken care of... making my life that much easier.
I appreciate the work Jo Ann and her staff did for me and I would certainly recommend The Poole Team. They don’t stop working for you and they see the transaction all the way through.
Donald Steeley
Dear Jo Ann,
I am writing to thank you for the outstanding effort you put forth during our search for a new home…and selling our town home…you really know this market well and I appreciate the advice you gave us throughout the whole process. Without your help, this whole thing would have been a lot more difficult…. I appreciate your hard work.
When we are in the market for a new home, you will be the first person to call. We will also recommend you to all of my friends.
Jozsef Csecsi
Dear Jo Ann,
You did it again!!! Selling our second property with you and tracking the escrow so well that before we knew it…the escrow had closed and we had our proceeds! When you were referred to us over a year ago, we were pleased with your services then. We knew we had to hire you again…you have done a superb job…as a matter of fact, we referred you to our son and his wife and our sister and her husband!!!
…keep up the good work! On to another property!!
Kathy & Paul Dolak
Originally sent to Brian Troop, President Troop Real Estate, Inc.
Dear Mr. Troop
To let you know how appreciative my family and I are for Jo Ann Poole’s hard work as our Realtor. Knowing Jo Ann for a few years and from the day I met her, I knew she had dedication and commitment to customer service that I required. When I found out that I transferring, the first person I called was Jo Ann. She immediately got the ball rolling and sold our home in less than three weeks. She is not only a friend but a true professional in the real estate industry.
Greg Fitzgibbons
Dear Jo Ann,
Glorya and I wish to thank you for the very proficient approach you used in selling our house. During our first meeting, we recognized in you a realtor whose demeanor spoke of experience and a confidence that was genuine and filled with a deep knowledge of her field…your knowledge was tested; we knew we made the right choice. Our trust was never betrayed…the end result was a house sale greater in our area than any that had preceded it. Thank you so much for your integrity and keen awareness of every detail.
Gene Schklair
To Whom It May Concern:
We bought our first house in 1996. Jo Ann Poole represented us then in the biggest decision of our lives. When we decided to sell we called Jo Ann. The thought of using another real estate agent never entered our minds.
Every real estate agent can show or list homes. What every real estate agent can’t do is put themselves in your shoes. Jo Ann puts herself in your shoes. She is dedicated to making the real estate process as painless as possible. And she is doing it all behind the scenes….simply put, when Jo Ann considers any and every aspect of your real estate transaction, she asks herself, “What would I want if it were my future and my money?”
Chris and Shelley Karr