Testimonials

What do past clients think of Jo Ann?

Due to an unparalleled commitment to providing outstanding customer service assisting with East Ventura County home sales and property purchases, many satisfied real estate customers have submitted letters of thanks and some greatly appreciated reviews!



Joan Best

Heather and Ben

Poole

Alison and Jerry Geiges

August 2014

To All Sellers and Buyers

Ten years ago Jo Ann Poole helped us purchase a new home and we have spent those ten years raising our children there.

Jo Ann kept in touch ongoing with birthdays and occasional calls and kept us in her mind for all those years.

When it came time to move up and find a bigger house and one that our children could run and play and swim, we called Jo Ann. There was no doubt that we would hire Jo Ann to assist us, and we were very happy a second and third time around, this time as sellers and buyers.

The service that Jo Ann provided us was nothing short of excellent. Both of our schedules, hectic lifestyle that so many of us have and keeping our children with their activities made it difficult to both sell and purchase at the same time.

Jo Ann always encouraged us to put as much of the burden on her as we could, and we did. We relied on her expertise and knowledge to make sure we were doing things correctly, ethically and legally.

On the purchase side, her excellent negotiating skills got us the house we wanted at a fair price. She kept persevering and "working" the transaction until we were satisfied and happy. She is a true professional.

Jo Ann has also become a friend and let us make sure we say, "There is no need to look any further for a real estate professional. After you read this letter, call Jo Ann!

Alison and Jerry Geiges

Mike Resler

August, 2014


To Prospective Sellers and Buyers,

Jo Ann Poole and I go back many years. She sold my condo in Simi and helped me purchase a new home in Moorpark. It was crucial that I return to Moorpark for personal reasons.

For all these years, Jo Ann kept in touch with me in various ways and called periodically as well.

When I finally came to the decision to sell my Moorpark town home, Jo Ann was the first one I called. After all, all those years meant loyalty to me and I wanted to return that loyalty.

The sale went pretty smoothly. The house was sold in seven days. When there were glitches at the very end, Jo Ann called in all her experts to assist in getting it closed. This included the lender on my purchase who stepped in to assist wherever he could with my buyer’s loan.

Finding the right home for me was fun for us both, and Jo Ann was there every step of the way in giving me guidance and recommendations. That was important to me and I have told Jo Ann many times not to hesitate to give me opinions and recommendations.

I would strongly recommend Jo Ann Poole to any seller or buyer to provide her professional services in their home sale or purchase. Certainly her team of professionals that kept all the pieces together for me were a vital part of the puzzle as well.

We have both decided that our friendship will continue into the future!

Regards,



Mike Resler
Moorpark, CA

Rodger McCracken

July 2014
To future Sellers and buyers

I would Definitely hire Jo Ann Poole again to sell my home. I contacted Jo Ann through the Internet by searching Simi Valley Real Estate. She responded immediately and we met the next day. During our meeting I found her to be professional and honest. Her straight forward approach and background of working with corporate owners and upper management convinced me to hire her,

When an offer was made, after just a few days, Jo Ann was ready and spearheaded in getting all the necessary detail completed. Jo Ann knows all the right steps and was readily available to assist with all aspects of the sale.

The home, I owned for over 20 years, was an investment property being sold in as-is condition. Jo Ann's expertise and knowledge was invaluable in determining corrections and/or repairs that were necessary for the benefit of the buyers and to protect me and my liability.

Her Professionalism showed in every part of the transaction. I highly recommend Jo Ann Poole and her team of professionals,
including escrow, title, and the rest that worked so well together.

I would not hesitate to hire Jo Ann Poole again and again.
 
Roger McCracken
Rosette Street
Simi Valley, CA 
 
 

Marc Borden

To Whom It May Concern

Jo Ann Poole was referred to me by a good friend who knew I wanted to invest in "rehab" properties. That was in the spring 2012.

In a little over a year, Jo Ann has been my buyers' and sellers' agent on all the properties I have purchased, rehabilitated and resold, and that also included a purchase of my primary residence.

I appreciate Jo Ann's pure honesty, determination to obtain the best possible purchase price and have the courage to list the flipped properties at a price that will raise eyebrows but will sell quickly.

Jo Ann will always "put it on the table" even though it may not be popular with me for her to do so. This is where I appreciate, and am grateful for, Jo Ann. Additionally, Jo Ann's opinions and expertise when we choose colors, accessories and styles is welcome and appreciated.

Whether you are an investor wanting to flip properties or a buyer or seller, I would recommend
Jo Ann Poole and her dedication and determination to do the very best for you.


Marc Borden

Diann and Mark Hoefler

To All Who Want The Best Realtor!

For over two years, Jo Ann has been persistently searching for a new home for us in only two particular areas of Simi Valley, both in Wood Ranch. Simi Valley’s market had had no homes in our parameters on the market for some time.

However, she has relentlessly door knocked, sent mailers and made phone calls to owners to find us our dream home. One of our dream homes came on the market when we were on vacation and were unable to do anything about it, but Jo Ann continued to persist, searching and searching…

It has finally come true…Jo Ann saw a new listing on the market in the Parkside community, jumped on it for us to view it immediately, wrote the offer and had it accepted by the Sellers within 24 hours…this all due to Jo Ann’s determination and persistence with us.

We never told Jo Ann, but we had defined a particular street in Parkside, two particular homes we wanted, and would you believe we got the first choice…we even noticed that the sun rises and the moon rises in the view of our window…along with the sun exposure we wanted and much more in perfect harmony.

If it weren’t for the way Jo Ann stuck with us, persisted in her quest to help us with her assertive behavior, we would not have gotten this home.

Whenever you are ready to sell your home, move up, downsize or move elsewhere, we would highly recommend you call Jo Ann.

Best regards

Diann and Mark Hoefler

Chris Baxter and Family

"To Buyers and Sellers

We are very pleased that Mary found Jo Ann Poole.

There are five children, all trustees, and when Mary first contacted Jo Ann through her website, it was to move into a new home with our mother.

After maintaining contact with my sister for over a year, assisting Mary with knowing market conditions, possibly seller her home, and finding another one-story for our mother to live with her, it was unfortunate that our mother passed away and we wanted to sell her Condo.


I live out of town and my four siblings live in Simi Valley. We casually talked with another realtor or two who were very discouraging in their opinions and analysis of the market. Jo Ann, however, visited with us and was very optimistic about pricing, market conditions and what we could obtain as a final price. Actually, she expected a lesser price and obtained a higher price, beyond her expectations.

When the appraisal didn't come in at list price, Jo Ann went to bat for us and worked out an amicable solution for all parties. We even got higher than the last closed sale.

Jo Ann acted as though she owned the condo, however, she did not make any decisions...she always brought every question to the table. She represented us with integrity, ethics and the highest of professionalism, always with respect to our sensitivity and reason for selling.

Her challenge throughout the escrow period, I am sure, was working with five sellers, all with their own lives and different personalities. Obtaining the mounds of paperwork, disclosures and needed responses from each of us was done in a calm manner and respect for our schedules.

My brothers and sister and I would like to personally recommend Jo Ann Poole and her staff for any of you desiring the services of a professional like Jo Ann.

Thank you, Jo Ann

Chris Baxter and Family

2012

Mary Fols

"I want to thank you, Jo Ann for doing such a fantastic job on the sale of my late mom's condo. It could not have been easy, dealing with five siblings, with five different opinions. You were always available to each and every one of us at all times. I hope I don't have to sell my home for a long time, but when I do, I will definitely call you."


Mary Fols

2012

Eliza Novak-Checansky

"It is a pleasure to recommend Jo Ann Poole as a diligent, professional realtor. When my husband and I closed escrow around this time last year, we were most impressed with Jo Ann's tenacity and professionalism. Jo Ann always availed herself to show the house or to meet with us at a moment's notice. Prior to closing, she continually sent us updates, even when there was nothing new to report. The constant communication re-assured us. In a short time, our business relationship flourished into a friendship."

Eliza Novak-Checansky

2012

Rob Baumgardner

"Jo Ann and I have worked together for over six years. She as a Realtor and I as her online marketing provider. During those years, she not only became a very dear friend of mine, but I also was witness to one of the hardest working and most ethical Realtors in the busniess.

For new home buyers she is a champion for their wants and needs all the while keeping them informed of the market to help them make an informed buying decision. For sellers her background in marketing makes her a powerhouse for getting the exposure for the seller regarding their home and getting it sold at the price they were looking for or the best that the market will bear.

In short, my endorsement for choosing Jo Ann is whether you are looking to buy or sell you home, Jo Ann Poole is definitely the Realtor for you!"

Rob Baumgardner

2012

Bradley Maryman

"Jo Ann has represented my family in home sales and purchases on more than one occassion. She made sure we were protected and had our objectives as her own. She is in a word 'professional'. I look forward to our next venture."

Bradley Maryman

2011

Jennifer Baker

"Jo Ann is one of the top in her field and a pleasure to work with. She is detail oriented and works to get the job done right. She is very personable and always has the best interest of the client in mind. Even after the sale, she remains dedicated to her clients and is always following up to see how things are going, even years later"

Jennifer Baker

2011

Sheila D'Angelo & Earnie Beem

"So, while we were looking for a Wood Ranch luxury home with someone two years ago, we made an offer on a listing of Jo Ann's. A realtor made a comment that Jo Ann was an aggressive realtor. Not as an insult, but rather as a compliment implying that she gets the job done.

Well, fast forward to last year. We had our realtor show us several Simi Valley short sales and bank-owned properties. We had several offers written and signed though we were not seeing any movement. We had written an offer on an upper-end Simi Valley property and were holding it as the realtor told us to wait as there was another offer and we didn't have a chance to get it because of the other agent

We then decided to call Jo Ann...she showed us several properties and we wrote many offers on Simi Valley short sales. When we mentioned to Jo Ann about the offer we were holding that was a Simi Valley bank-owned home and that we really wanted that home, Jo Ann said she knew the realtor well and would call him...she was aggressive...she contacted the listing agent, told him we were going to write an offer and asked that he present it to the bank along with the first offer he had. Jo Ann was not whimpish about contacting the listing agent.


Guess what...we started working with Jo Ann in October 2011 and closed escrow mid December 2011 AND we got the house we wanted, a Simi Valley bank-owned home, closed escrow and are very happy here!
Thank you, Jo Ann, for your diligence and working through for us. Your guidance and expertise is most appreciated and we would not hesitate to refer anyone to you."

Sheila D'Angelo & Earnie Beem
2011

Gerald Boyajian

Dear Jo Ann:


I want to thank you for doing such a terrific job on the sale of our Reseda house. While I live 360 miles away, I never felt out of the loop or unaware of the current events taking place regarding the house. Why? Because you did a fantastic job communicating with me and keeping me up to speed on the quickly changing events on the various offers we received. Your communication was right on, timely and much appreciated.

I would also like to commend you on your professional approach to the sale of our home. While you did provide feedback on offers, you always allowed me to make a decision but with your keen eye watching and experience available for feedback.

Your guidance was always firm yet appropriate and having sold homes long distance before, I can honestly say that you made the entire process move quickly and with a minimum of problems.

The long distance sale was surprisingly painless and you made it happen. Well done. I would not hesitate to recommend you to another seller and am happy to deliver this letter of recommendation to you. You earned it. Thanks again for everything."

Gerald Boyajian
2011

Rick & Linda Ray

"To whom it may concern,

We have just ended the sale of our home and closure of escrow on same. I would like to tell you that our agent, Jo Ann Poole, was a blessing in disguise!! After listing our town home, Jo Ann was in contact with us just about every other day, letting us know the response of other agents.

An offer was made within the first week, we accepted and felt so relieved... 'it was done'... No...!! The party backed out and here we go again, next thing we know Jo Ann is calling to tell us another offer is in the works... we were on vacation at the time and long distance phone calls were being made... once again she kept us in the loop and finally a number was reached and accepted. This was a firm deal and a good buyer... unfortunately the bank failed to process in a timely manner and our escrow seemed to go on forever, once again Jo Ann was in constant contact with us and assured us we would close this escrow. She always said "don't you worry, leave that on me... 'that's my job.'"

I offer this recommendation to any and all future clients of Jo Ann, she will work for you and get you through it... she is a true professional and a terrific person, and does GET THE JOB DONE... you can rely on her, we did and will so in the future."

Rick & Linda Ray

Keith & Fifi Byres

"Dear Jo Ann,

The last 45 days, needless to say, have been an eye-opening experience. What should have been a slam dunk turned into unexpected journey. I couldn't have imagined that our lender would cause so many delays and such frustration.

Luckily, we had a good agent. Coming into this, my feelings were that we didn't even need an agent, given how simple this transaction was going to be. After all, our down payment was in excess of fifty percent, and my credit is, well, exceptional. We couldn't have been more wrong. Fortunately, we chose you, Jo Ann Poole, to represent us in this transaction. You not only represented us fairly and ethically, but the level of personal attention we received was beyond expectation. We were impressed and pleased with daily updates and the no-nonsense approach to your service. Where we might have had reservations about your representing both Seller and Buyer in the same transaction, we couldn't have been more pleased and impressed. At no point did we feel our interests were being "compromised" by this arrangement. If anything, it was a benefit.

Most impressive was your handling of our lender. You not only provided the necessary pressure to keep things on track and moving along, but also negotiated reduced fees for us in the process... completely unexpected and definitely above and beyond your responsibility as out agent.

Please accept our sincere thanks for everything. You've earned our respect and our sincere gratitude.

Until our next transaction..."

Keith & Fifi Byres

Poole Customers for life...

Gary White, Owner- City Auto Body

"I am writing this letter to potential real estate clients as well as my fellow business people. I feel the need to express how pleased my wife and I have been with Jo Ann Poole and her team of professionals. I must say that we have never been catered to as thoughtfully and professionally as we were with Jo Ann. Our recent purchase went smoothly every step of the way, and would not hesitate to enlist her services again or refer friends or family."

Gary White, Owner- City Auto Body

Britt & Lynn Johnson

“Thank You”!… Buying a home can be very overwhelming and stressful, but I can’t say enough about your team as they were a tremendous help. Jo Ann was very patient, showing several homes…and couldn’t be any happier. Integrity is defined as being honest, dependable and reliable, and that defines The Poole Team. It was truly a great home buying experience with (the) team’s help!

Thanks again Jo Ann!

Britt & Lynn Johnson

Rod & Sue Fisher

Original Letter Addressed to Mr. Bob Herrin- Relocation Manager Troop Real Estate

Dear Bob,

When your firm was requested by Weichert Relocation Resources to send an agent to interview regarding listing our home and our relocation, you sent Jo Ann Poole of your Wood Ranch office.

We were so impressed with Jo Ann’s enthusiasm and her exemplary Marketing Plan which made the decision, among several agents, to hire Jo Ann who we believed would do a superior job for us…superior in getting our home sold in six weeks in a Buyer’s market and at our price range…truly a feat. She worked extremely hard…and at some point I conveyed to her one of the reasons why I liked her was she always thinking on our behalf….Jo Ann’s mind and her past years of marketing expertise enabled her be creative in marketing our home, unsurpassed in the industry…while we had differing opinions, Jo Ann demonstrated great flexibility, and went to great lengths to please us.

Thank you for sending Jo Ann Poole to market our home and get it sold in six weeks.

Rod & Sue Fisher

Donald Steeley

Original Letter Addressed to Mr. Brian Troop- President, Troop Real Estate, Inc.

To Mr. Brian Troop,

This letter…recognizes the important and dedicated effort Jo Ann and her staff…have provided me.

Two years ago I moved to Oregon…at that time Jo Ann sold two properties I had in Simi Valley. Well, Portland did not work out and I couldn’t wait to get back. I contacted Jo Ann and she was more than willing to help…took the time to show me numerous places…and found one that suited me. This property was vacant for a year and had some remedial work…Jo Ann saw to it these items were taken care of... making my life that much easier.

I appreciate the work Jo Ann and her staff did for me and I would certainly recommend The Poole Team. They don’t stop working for you and they see the transaction all the way through.

Donald Steeley

Jozsef Csecsi

Dear Jo Ann,

I am writing to thank you for the outstanding effort you put forth during our search for a new home…and selling our town home…you really know this market well and I appreciate the advice you gave us throughout the whole process. Without your help, this whole thing would have been a lot more difficult…. I appreciate your hard work.

When we are in the market for a new home, you will be the first person to call. We will also recommend you to all of my friends.

Jozsef Csecsi

Kathy & Paul Dolak

Dear Jo Ann,

You did it again!!! Selling our second property with you and tracking the escrow so well that before we knew it…the escrow had closed and we had our proceeds! When you were referred to us over a year ago, we were pleased with your services then. We knew we had to hire you again…you have done a superb job…as a matter of fact, we referred you to our son and his wife and our sister and her husband!!!

…keep up the good work! On to another property!!

Kathy & Paul Dolak

Greg Fitzgibbons

Originally sent to Brian Troop, President Troop Real Estate, Inc.

Dear Mr. Troop

I wanted to let you know how appreciative my family and I are for Jo Ann Poole’s hard work as our Realtor. Knowing Jo Ann for a few years and from the day I met her, I knew she had dedication and commitment to customer service that I required. When I found out that I was transferring, the first person I called was Jo Ann. She immediately got the ball rolling and sold our home in less than three weeks. She is not only a friend but a true professional in the real estate industry.

Greg Fitzgibbons

Gene Schklair

Dear Jo Ann,

Glorya and I wish to thank you for the very proficient approach you used in selling our house. During our first meeting, we recognized in you a realtor whose demeanor spoke of experience and a confidence that was genuine and filled with a deep knowledge of her field…your knowledge was tested; we knew we made the right choice. Our trust was never betrayed…the end result was a house sale greater in our area than any that had preceded it. Thank you so much for your integrity and keen awareness of every detail.

Gene Schklair

Chris and Shelley Karr

To Whom It May Concern:

We bought our first house in 1996. Jo Ann Poole represented us then in the biggest decision of our lives. When we decided to sell we called Jo Ann. The thought of using another real estate agent never entered our minds.

Every real estate agent can show or list homes. What every real estate agent can’t do is put themselves in your shoes. Jo Ann puts herself in your shoes. She is dedicated to making the real estate process as painless as possible. And she is doing it all behind the scenes….simply put, when Jo Ann considers any and every aspect of your real estate transaction, she asks herself, “What would I want if it were my future and my money?”

Chris and Shelley Karr

Sue R.

This section is designed to give you some ideas of the level of service that I can provide as a Simi Valley Realtor. Receiving thanks from clients who have had successful real estate purchases is largely due to the fact that I always assess the needs of my real estate clients and provide them with a level of service that is second to none whether that be for a house or property.

There is no doubt that providing the ideal level of real estate service will mean that you will be able to meet all of your real estate objectives. Thanks again for visiting and be sure to contact me regarding any real estate buying or selling need, whether large or small.

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Jo Ann Poole | Cell: 805-501-8071 | Fax 805-620-3740 | CalBRE #01058326